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How soon
will my account be
activated?
We
know that you want to get started with your
account right away, that is why we offer instant
account activation. As soon as you signup, your
account is activated and details are emailed to
you within seconds. Other hosting companys
cannot match our instant account
activation!
Do you offer
a money back guarantee?
We not only offer a money back
guarantee, we offer the best money back
guarantee found anywhere. We are so confident in
the service we provide, we offer a 30 day,
unconditional, money back guarantee. If our
service is not everything you expected and more,
we will refund 100% of your subscription price
and setup fees. Signup with absolutely no
risk!
Do your
servers have battery backups and
generators?
Each server is protected by a
uninterruptible power supply system. In the rare
case of a power outage, auto-start generators
will take over and supply all necessary power to
the servers. This system assures your website is
always up and running, regardless of power
conditions.
What is Indiacraze uptime?
We don't just claim to run over
99.9% uptime, we guarantee it. If your server is
not up 99.9% of the month, you will be refunded
for any downtime that occured on a pro-rated
basis. However, don't expect to ever invoke this
guarantee, extended downtime is extremely
rare.
Can I
upgrade my plan at a later
date?
We offer
the flexibility of allowing clients to upgrade
plans at anytime. The cost of upgrading will be
pro-rated and you will never be charged any
additional fees. This way, your account can meet
the demands of your website, as it expands and
or increases traffic.
Do I have to
register my domain with you?
We offer domain registration, but
you do not have to register your domain with us.
We can host any domain, with any registrar. We
encourage you to register your domain with whom
you choose. We even provide movie demos on how
to change your DNS with other registrars.
Can I use my
own CGI and PHP scripts?
While we do provide many
pre-installed scripts, you can still upload any
of your own scripts. You can purchase scripts
from many online developers or write your own.
Regardless, you can upload any scripts that you
may own. However, most popular scripts are
pre-installed!
I
already have a domain name, what do I do?
Since you already
have a domain name, simply select "I already
have a domain name" during the signup process.
Then, you will simply change your domain's name
servers with your current registrar, which is
free and fully explained within your account
activation
email. |
form part of an email address (e.g., support@domain.com).
Domain names allow you to use descriptive words to better enable
people to remember your website or email address! 
